Import data, export backups, and manage sync

Open Data Management

Go to Settings → Data Management (under App Settings / Preferences).

From here you can import data, export CSV backups, clear cache, force sync, and open deleted-item recovery screens.

Import from CSV or Excel

1. Open Settings → Data Management → Import data.
2. Choose Fiyr CSV/Excel (or open the full import hub).
3. Select what to import — customers, services, bookings, or staff.
4. Upload your spreadsheet and map columns to Fiyr fields.
5. Review the preview and confirm import.

Download Fiyr's import templates from the import screen if you are preparing a file from scratch.

Import from other apps

Fiyr includes guided export-and-upload flows for popular booking platforms:

• Square
• Fresha
• Vagaro
• Booksy
• Mindbody
• Calendly

1. Open Settings → Data Management → Import data.
2. Pick your previous app.
3. Follow the step-by-step guide to export customers, services, and/or bookings from that platform.
4. Upload the exported files into Fiyr and confirm the import.

Import services from photos (AI)

On paid plans with AI features, scan a printed menu or price list instead of typing every service:

1. Open Settings → Data Management → Import data.
2. Choose Import from photo.
3. Take or upload photos of your service menu (up to 5 images).
4. Review AI-extracted names, durations, and prices.
5. Edit any guesses, then save services to your catalog.

Requires a paid plan with AI Receptionist entitlements.

Export your data

1. Open Settings → Data Management.
2. Tap Export data.
3. Choose Customers, Bookings, or Services.
4. Fiyr downloads a CSV file you can open in Excel or Google Sheets.

Reports also offer CSV export for analytics — see Reports export and print.

Sync and force refresh

Fiyr syncs automatically when online. From Data Management you can:

• Sync now — push pending local changes and pull updates from the server.
• Force sync everything — full re-sync when data looks stale or after troubleshooting (may take longer).
• Clear cache — free local storage; your cloud data stays safe.

Recover deleted bookings and labels

Soft-deleted items can be restored from Data Management:

• Deleted bookings — view and restore appointments you removed from the calendar.
• Deleted labels — recover label definitions you deleted by mistake.

Open Settings → Data Management and tap the relevant option. Permanent deletes cannot be undone — contact support@fiyr.io if you need help.