Client management

Manage customer profiles and history

Every client gets a profile that grows with each visit — notes, photos, preferences, and full booking history.

View your customer list

Open the Customers tab to see all clients alphabetically. Search by name, phone, or email. Tap any customer to open their full profile.

Add customers

There are three ways to add clients:

  • During booking — tap New customer when creating an appointment.
  • From the Customers tab — tap + and fill in contact details.
  • Import from contacts — grant contacts permission and import from your phone's address book.

Customer profiles

Each profile includes:

  • Contact info — phone, email, birthday, address.
  • Booking history — past and upcoming appointments.
  • Notes — private staff notes (allergies, preferences, formulas).
  • Photos — before/after or reference images attached to the profile.

Customer messages

Customize automated messages under Settings → Customer Messages:

  • Booking confirmation
  • Booking changed
  • Booking cancelled

Messages can include placeholders for customer name, service, date, and business details.

Still need help?

Email support@fiyr.io or use the contact form — we typically reply within one business day.