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Frequently asked questions

Quick answers — open a guide above for step-by-step instructions.

How does the Fiyr AI receptionist work?

May answers calls and SMS using your business hours, services, and FAQs. She checks live availability, books appointments into your calendar, and confirms with the customer — 24/7. Read the full guide →

Does Fiyr work offline?

Yes. Fiyr stores data locally and syncs when you reconnect. Your calendar keeps working with spotty Wi‑Fi. Learn about offline mode →

Is there a free plan?

Yes — Free is $0 for solo practitioners and includes the calendar, customers, and an online booking link. Paid plans add phone, SMS, AI, and monthly usage credits. Compare plans →

Can I accept card payments in the app?

Yes. Use the POS tab on web or checkout from an appointment on mobile. Connect a card terminal under Settings → Payment Terminal. POS setup guide →

Can customers book online without calling?

Yes. Share your booking link or add it to Google Business Profile. Customers pick a service, staff member, and time — bookings land on your calendar. Online booking guide →

Does Fiyr sync with my existing calendar?

Yes. Connect Google, Outlook, or Apple Calendar under Settings → Integrations. Bookings sync both ways. Calendar sync guide →

What languages does Fiyr support?

English, Spanish, French, German, Chinese, Japanese, and Vietnamese — change under Settings → Language. Account settings →

How do I send feedback from the app?

Open Settings → Send Feedback, type your message, and tap Send. No email client required.

Still need help?

Our support team typically replies within one business day, Monday–Friday, 9:00 AM – 6:00 PM ET.